Last updated: 26.07.2025
At Medeea Publishing House, all of our products are delivered digitally. We do not ship physical goods. When you purchase a digital product from our store, you will receive immediate access to download your files after payment is confirmed.
Delivery Method
All products are delivered via instant digital download. Upon successful payment, you will receive:
- A download link on the confirmation page
- A copy of the download link in your email receipt
You may also access your purchased files at any time by logging into your account on our website and navigating to My Account → Downloads.
File Format
All digital products are delivered in PDF format, unless otherwise stated on the product page. Files are designed to be printed at home or used digitally with annotation apps.
Delivery Timeline
Delivery is immediate once payment has been successfully processed. In rare cases, there may be a short delay due to payment provider verification (e.g., Stripe or PayPal), but most transactions are completed in under 2 minutes.
Download Limit & Expiry
Unless otherwise noted, your digital downloads:
- Do not expire
- Can be downloaded multiple times
- Are for personal use only (not for resale or distribution)
Missing or Delayed Downloads
If you do not receive your download link within 10 minutes of purchase:
- Please check your spam or promotions folder.
- If you still cannot locate the email, contact us at Hello@medeeapublishing.com with your order number and we will assist you promptly.
Digital Product Delivery
Most digital products available through Medeea Publishing are delivered instantly after successful payment confirmation.
Digital products may include:
- printable coloring books
- journals
- planners
- worksheets
- genealogy organizers
- activity pages
- downloadable PDF files
After completing your order, you will receive:
- a download link on the confirmation page
- an email containing your download access details
Please make sure your email address is entered correctly during checkout.
If you do not receive your download email within a reasonable time, please check:
- spam folder
- promotions folder
- junk mail folder
Print-on-Demand Product Delivery
Some physical products offered through Medeea Publishing are fulfilled through trusted print-on-demand partners.
These products may include:
- printed coloring books
- journals
- planners
- workbooks
- paperback editions
Production and shipping times may vary depending on:
- product type
- printing location
- destination country
- seasonal demand
- carrier delays
Estimated delivery times shown during checkout are approximate and not guaranteed.
Shipping Information
Shipping costs and estimated delivery times are calculated during checkout based on:
- destination
- shipping method
- product type
Customers are responsible for providing accurate shipping information when placing an order.
Medeea Publishing is not responsible for delays caused by:
- incorrect addresses
- customs processing
- local postal disruptions
- weather conditions
- carrier issues beyond our control
Order Processing
Orders are typically processed within 7–15 business days depending on the product type.
Digital downloads are usually available immediately after payment confirmation.
Print-on-demand products require additional production time before shipment.
Delivery Support
If you experience any issues accessing your digital files or receiving your order, please contact us through our website contact page.
We are happy to assist with:
- download issues
- damaged products
- missing orders
- incorrect files
- delivery questions
About Medeea Publishing Delivery Standards
At Medeea Publishing, we value calm, simplicity, and a positive customer experience. Every product is created with care and delivered through systems designed to provide secure access, reliable processing, and clear communication throughout the ordering process.
